Conditions for returns and exchanges
◆ Returns due to customer convenience
We also accept returns due to customer's convenience. If you wish to return an item, please contact us within 7 days after receiving the item.
*Customers are responsible for the shipping costs for returns.
◆ Returns and exchanges due to product defects
If the following conditions are met, we will return or exchange the product as defective.
Correspondence conditions: Product defects due to our company's defects, wrong products, wrong number
Available period: Please contact us within 7 days after the product arrives.
Response: We will promptly arrange a new product, so please send the returned product to us by cash on delivery.
Return shipping fee: We will pay the full amount, so please return it by cash on delivery.
However, photo download products cannot be returned or exchanged. Please note.
Application for return or exchange
◆ Contact information when returning or exchanging
Inquiry form: Please contact us after filling in the order number in the text column from "Inquiry".