Legal notice

Distributor

Gung Ho Co., Ltd.
Representative responsible person

Yamamoto Hajime
Location

1-1-94 Kitaeguchi, Higashiyodogawa Ward, Osaka City, Osaka Prefecture 533-0002
Telephone number

06-6340-2496
Mail address

info@gungho-osaka.co.jp
Necessary charges other than product price

Shipping fee, Transfer fee
Method of payment

Credit card
Product delivery time

We will ship within 7 business days after confirming your order. However, orders placed on Fridays, Saturdays, Sundays or public holidays may take up to 7 days.
*Shipping will be suspended during the year-end and New Year holidays, Golden Week, Obon holidays, and temporary holidays. It will be shipped after the holidays.
Product delivery method

Mail or Download
About returns, defective products, and cancellations

◆ Cancellation
If you wish to cancel, please contact us via email or the inquiry form. We will refund the amount after deducting the refund fee from the payment amount. However, photo download products cannot be canceled. Please note.
◆ Returns due to customer convenience
We also accept returns due to customer's convenience.
*Customers are responsible for the shipping costs for returns.
◆ Returns and exchanges due to product defects
If the following conditions are met, we will return or exchange the product as defective.
Correspondence conditions: Product defects due to our company's defects, wrong products, wrong number
Available period: Please contact us within 7 days after the product arrives.
Response: We will promptly arrange a new product, so please send the returned product to us by cash on delivery.
Return shipping fee: We will pay the full amount, so please return it by cash on delivery.
However, photo download products cannot be returned or exchanged. Please note.
Deadline for returns

Please contact us within 7 days from the arrival of the product.